**All production times are still running to schedule with no interruption to delivery**

Current Production Time 2020

Oakley Prescription Sunglasses – 1 to 2 weeks *

Ray Ban Prescription sunglasses – 1 to 2 weeks *

Bolle Prescription sunglasses – 2 to 3 weeks

Rudy Project Prescription sunglasses – 2 to 3 weeks

Adidas Prescription sunglasses – 2 to 3 weeks

Uvex Prescription sunglasses – 2 to 3 weeks

Serengeti Prescription Sunglasses – 2 to 3 weeks

Zeal Prescription Sunglasses – 2 to 3 weeks

* If you have a required by date in mind during checkout please leave a note in the ‘comments’ box to advise your date and we will pass it onto the manufacturer. If your date is before the lead times we can’t promise the sunglasses will be delivered in this timescale however the brands will aim to hit your dates.

Delivery charges

UK Shipment – Orders £50 and over will get free delivery. Under £50 is £3.00.

International Worldwide Shipment – Orders £99 and over will get free delivery. £99 and under is £10.00.

All shipment UK and International is tracked signed for. Confirmation shipment email will be sent once parcel dispatched.

Non-prescription Returns

Any non-prescription Sunglass(s), Goggle(s) or Accessory(s) can be returned for a full refund or exchange. Item(s) must be packaged and returned as supplied within 30 days of purchase.

Please contact us on 01904 693377 or [email protected] to arrange a return.

Prescription Returns

If you feel you can not adapt to the prescription lenses we will issue you with a full refund even though all jobs are individual made. We pride ourselves on providing an excellent service, with expert knowledge in sports wrap-around sunglasses so this is rare but please rest assure we will refund you in full.

We don’t put a short return date on our prescription sunglasses as they can often take a few weeks to get accustom to, just like when you purchase a new pair of glasses. But what we ask is that you kindly advise us within two weeks so we can discus the best action to take. For a refund prescription sunglasses must be returned within 30 days of receipt (60 days for an exchange).

Every prescription sunglasses comes with your standard 1-2 year warranty (depending on the manufacturer) plus we offer an additional 60 days warranty for you to exchange your order for anything! Wrong frame colour, wrong lens colour etc. No problem just let us know within 60 days and we will arrange to get them changed for you*

Lastly we ask that you kindly double check your prescription figures when entering your prescription.

Please contact us on 01904 693377 or [email protected] to arrange a return.

*Exchange policy is limited to one return per order

Delivery

Prescription Sunglasses

Oakley 1-3 weeks

Rudy project 2-3 weeks

Ray Ban 1-3 Weeks

Adidas 2-3 Weeks

Zeal 1-2 Weeks

Uvex 2-3 Weeks

Bolle 2-3 Weeks

How will your parcel be delivered?

UK delivery is by Royal Mail 48 Recorded, on the day your order is posted you will get an ‘order completed’ confirmation email.

Abroad delivery is Tracked signed-for, on the day your order is posted you will get an ‘order completed’ confirmation email. Please allow 3-6 days for delivery. International delivery is free for orders over £99.

Prescription Ski Goggles

Oakley 1-2 weeks
Bolle 1-2 Weeks
Adidas 1-2 Weeks

How will your parcel be delivered?

UK delivery is by Royal Mail 48 Recorded, on the day your order is posted you will get an ‘order completed’ confirmation email.

Prescription Glasses

Oakley 2-3 Weeks
Ray Ban 1-2 Weeks

How will your parcel be delivered?

UK delivery is by Royal Mail 48 Recorded, on the day your order is posted you will get an ‘order completed’ confirmation email.

Sunglasses / Goggles

Oakley 1 week
Rudy project 1 week
Ray Ban 1 week
Adidas 1 week

How will your parcel be delivered?

UK delivery is by Royal Mail 48 Recorded, on the day your order is posted you will get an ‘order completed’ confirmation email.

VAT – deliveries to VAT exempt counties

If you live outside the EU and feel you are exempt from paying 20% VAT please contact us after purchasing and we will arrange for the value of the VAT to be refunded onto your payment method within 48 hours of payment being received. Please note your delivery address must be in a non-EU vat exempt country. All prices listed on extreme-eyewear include VAT.