Oakley Prescription Sunglasses - 2 weeks
Ray-Ban Prescription sunglasses - 2 weeks
Bolle Prescription sunglasses - 2 - 3 weeks
Rudy Project Prescription sunglasses - 3 - 4 weeks
Uvex Prescription sunglasses - 3 weeks
Serengeti Prescription Sunglasses - 2 weeks
Oakley Prescription Lenses to own frame - 2 weeks
Ray-Ban Prescription Lenses to own frame - 2 - 3 weeks
* If you have a required by date in mind during checkout please leave a note in the 'comments' box to advise your date and we will pass it onto the manufacturer. If your date is before the lead times we can't promise the sunglasses will be delivered in this timescale however the brands will aim to hit your dates.
UK Shipment - Orders £50 and over will get free delivery. Under £50 is £3.00.
International Worldwide Shipment - Orders £150 and over will get free delivery. £149 and under is £10.00.
All International Orders are now shipped International Express DHL. We are continuing to do this for free for all orders £100+. All shipments UK and International are tracked and signed for. The confirmation shipment email will be sent once the parcel is dispatched.
International orders, including EU orders, will now have their 20% UK VAT refunded prior to shipment. If the shipment address is outside the U.K the VAT will automatically be refunded prior to dispatch, the refund will go back onto your payment card. The shipment invoice will be to the value of the goods after the VAT has been removed.
Please note your delivery address must be in a vat exempt country (international address).
The customer/recipient will be liable for any import duty, VAT and other fees which are determined by your own county's customs department.
Any non-prescription Sunglass(s), Goggle(s) or Accessory(s) can be returned for a full refund or exchange. Item(s) must be packaged and returned as supplied within 30 days of purchase.
Please get in touch with us on 01904 693377 or info@extreme-eyewear.co.uk to arrange a return.
If you feel you can not adapt to the prescription lenses we will issue you with a full refund even though all jobs are individually made. We pride ourselves on providing excellent service, with expert knowledge in sports wrap-around sunglasses so this is rare but please rest assured we will refund you in full.
We don't put a short return date on our prescription sunglasses as they can often take a few weeks to get accustomed to, just like when you purchase a new pair of glasses. But what we ask is that you kindly advise us within two weeks so we can discuss the best action to take. For a refund, prescription sunglasses must be returned within 30 days of receipt (60 days for an exchange).
Every prescription sunglasses comes with your standard 1-2 year warranty (depending on the manufacturer) plus we offer an additional 60 days warranty for you to exchange your order for anything! Wrong frame colour, wrong lens colour etc. No problem just let us know within 60 days and we will arrange to get them changed for you*
Lastly, we ask that you kindly double-check your prescription figures when entering your prescription.
Please get in touch with us on 01904 693377 or info@extreme-eyewear.co.uk to arrange a return.
*Exchange policy is limited to one return per order
All our orders once received from the manufacturer/in stock are checked by us then dispatched 48H Royal Mail Tracked unless stated otherwise
How will your parcel be delivered?
UK delivery is by Royal Mail 48 Tracked, on the day your order is posted you will get an 'order completed' confirmation email.
Abroad delivery is DHL Tracked signed-for, on the day your order is posted you will get an 'order completed' confirmation email. Please allow 3-6 days for delivery. International delivery is free for orders over £149.
Oakley 1 - 2 weeks
Rudy Project 1 - 2 Weeks
Bolle 1 - 2 Weeks
If ordering custom Anti-Fog coated lenses for goggles the lead time is 3 - 4 weeks.
How will your parcel be delivered?
UK delivery is by Royal Mail 48 Tracked, on the day your order is posted you will get an 'order completed' confirmation email.
Abroad delivery is DHL Tracked signed-for, on the day your order is posted you will get an 'order completed' confirmation email. Please allow 3-6 days for delivery. International delivery is free for orders over £149.
Oakley 2 - 3 weeks Weeks
Ray-Ban 2 - 3 Weeks
How will your parcel be delivered?
UK delivery is by Royal Mail 48 Tracked, on the day your order is posted you will get an 'order completed' confirmation email.
Abroad delivery is DHL Tracked signed-for, on the day your order is posted you will get an 'order completed' confirmation email. Please allow 3-6 days for delivery. International delivery is free for orders over £149.
Oakley 1 - 2 weeks
Rudy Project 1 week
Ray-Ban 1 - 2 weeks
How will your parcel be delivered?
UK delivery is by Royal Mail 48 Tracked, on the day your order is posted you will get an 'order completed' confirmation email.
Abroad delivery is DHL Tracked signed-for, on the day your order is posted you will get an 'order completed' confirmation email. Please allow 3-6 days for delivery. International delivery is free for orders over £149.