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Delivery & Returns
Delivery Times and Returns
Non-prescription Returns
Any non-prescription Sunglass(s), Goggle(s) or Accessory(s) can be returned for a full refund or exchange. Item(s) must be packaged and returned as supplied within 30 days of purchase.
Please contact us on 01904 693377 or info@extreme-eyewear.co.uk to arrange a return.
Prescription Returns
If you feel you can not adapt to the prescription lenses we will issue you with a full refund even though all jobs are individual made. We pride ourselves on providing an excellent service, with expert knowledge in sports wrap-around sunglasses so this is rare but please rest assure we will refund you in full.
We don’t particularly put a return date on our prescription sunglasses as they can often take a few weeks to get accustom to, just like when you purchase a new pair of glasses. But what we ask is that you kindly advise us within two weeks so we can discus the best action to take.
Every prescription sunglasses comes with your standard 1-2 year warranty (depending on the manufacturer) plus we offer an additional 60 days warranty for you to exchange your order for anything! Wrong frame colour, wrong lens colour etc. No problem just let us know within 60 days and we will arrange to get them changed for you*
Lastly we ask that you kindly double check your prescription figures when entering your prescription.
Please contact us on 01904 693377 or info@extreme-eyewear.co.uk to arrange a return.
*Exchange policy is limited to one return per order
Delivery
Prescription Sunglasses
Orders above £50.00 are shipped at no charge 1st Class Recorded once completed
Oakley 2-3 weeks
Rudy project 2-3 weeks
Ray Ban 2-3 Weeks
Adidas 2-3 Weeks
Uvex 2-3 Weeks
Bolle 2-3 Weeks
How will your parcel be delivered?
UK delivery is by Royal Mail 1st Class Recorded, on the day your order is posted you will get an ‘order completed’ confirmation email.
Abroad delivery is Tracked signed-for, on the day your order is posted you will get an ‘order completed’ confirmation email. Please allow 3-6 days for delivery.
Prescription Ski Goggles
Orders above £50.00 are shipped at no charge 1st Class Recorded once completed
Oakley 1-2 weeks
Bolle 1-2 Weeks
Adidas 1-2 Weeks
How will your parcel be delivered?
UK delivery is by Royal Mail 1st Class Recorded, on the day your order is posted you will get an ‘order completed’ confirmation email.
Abroad delivery is Tracked signed-for, on the day your order is posted you will get an ‘order completed’ confirmation email. Please allow 3-6 days for delivery.
Prescription Glasses
Orders above £50.00 are shipped at no charge 1st Class Recorded once completed
Oakley 2-3 Weeks
Ray Ban 1-2 Weeks
How will your parcel be delivered?
UK delivery is by Royal Mail 1st Class Recorded, on the day your order is posted you will get an ‘order completed’ confirmation email.
Abroad delivery is Tracked signed-for, on the day your order is posted you will get an ‘order completed’ confirmation email. Please allow 3-6 days for delivery.
Sunglasses / Goggles
Orders above £50.00 are shipped at no charge 2nd Class Recorded
Oakley 1 week
Rudy project 1 week
Ray Ban 1 week
Adidas 1 week
How will your parcel be delivered?
UK delivery is by Royal Mail 1st Class Recorded, on the day your order is posted you will get an ‘order completed’ confirmation email.
Abroad delivery is Tracked signed-for, on the day your order is posted you will get an ‘order completed’ confirmation email. Please allow 3-6 days for delivery.
VAT – deliveries to VAT exempt counties
If you live outside the EU and feel you are exempt from paying 20% VAT please contact us after purchasing and we will arrange for the value of the VAT to be refunded onto your payment method. Please note your delivery address must be in a non-EU vat exempt country. All prices listed on extreme-eyewear include VAT.