If you’ve never ordered prescription eyewear online before, it’s completely normal to feel unsure. You might be wondering if everything will be correct, if the lenses will be right, or what happens if something goes wrong. At Extreme Eyewear, we’ve designed our process to be simple, supportive, and completely stress-free so you can order with confidence.
If you have any questions at all, we’re here to help.
Email: Info@extreme-eyewear.co.uk
Live chat: 09:15 – 16:40 (weekdays)
Whether you need help choosing the right frame, lenses, or just want reassurance before ordering, we’re always happy to guide you.
When placing your order, you can send us your full prescription along with a photo or copy. We’ll carefully cross-check everything to make sure there are no errors before your lenses are made. If anything doesn’t look quite right, we’ll contact you so nothing goes into production unless we’re confident it’s correct.
If your PD (pupillary distance) isn’t included in your prescription, don’t worry. We can send you a free PD ruler for you to take a selfie, this ensures your lenses are positioned accurately for the best vision possible. To receive our PD measuring glasses simply leave the PD option as, Let Extreme Eyewear Measure it, and we will automatically post you our PD glasses with instructions to your delivery address on the same day you place an order.
No problem. We offer prepaid return boxes within the UK, so you can send us your own frames and we’ll fit your prescription lenses for you hassle free.
If there are any issues at all, just get in touch straight away. We’ll always work with you to find a solution and make sure you’re happy with your order. However anything can be returned and refunded, this includes prescription eyewear.
Buying prescription eyewear online doesn’t have to be complicated or risky. With over 15 years of experience, real support, and a simple process, we make sure everything is handled properly from start to finish.
Ready to get started? Explore our range here:
https://www.extreme-eyewear.co.uk/